ShowPlace ICON Theatre & Kitchen at Roosevelt Collection
Movie theater · 1011 S Delano Ct, Chicago, IL 60605, United States · United States
★ 4.4 on Google · 5,507 reviews · View on Google Maps
Manipulation score
CleanCompleted Aug 5, 2026 · 55 reviews flagged
How this score works
The score estimates how strongly this place's review record matches known manipulation patterns, from 0 (no signs) to 100. Verdicts: Clean below 40, Suspicious from 40, Likely Manipulated from 70; Review Drive when the flags are mostly staff asking customers for named reviews. It rises with the share of reviews flagged and how suspicious each one is.
- Burst
- — an abnormal spike of five-star reviews in a single day compared to the place's usual pace.
- Low activity account
- — the reviewer has almost no other reviews, photos, or Local Guide history; throwaway accounts look like this.
- Duplicate text
- — the wording is nearly identical to another review of the same place.
Verdicts are statistical estimates based on public review patterns, not accusations. Full methodology, signal definitions and known limits →
Case conclusion
What the numbers say
1,000 reviews examined
- Google rating
- 4.4★
- Not-flagged average
- 4.1★
- Flagged
- 6%
- Coverage
- 18%
All reviews shown by Google
945 examined reviews
55 of 1,000
1,000 of 5,507 Google reviews
“Not flagged” means no configured Revdict signal matched; it does not prove a review is genuine. Data fetched Aug 5, 2026.
Review brief
What reviews not flagged by Revdict say
Reviewers report that this movie theater features comfortable reclining seats, great sound systems, and convenient location perks like a nearby lounge and parking. However, many visitors note significant cleanliness issues, worn-out furniture, and frustrating automated kiosk ordering systems. Recent reviews indicate the venue has permanently closed.
+ Repeated strengths
Comfortable seating
Reviewers frequently praise the spacious, reclining chairs, with some noting heated seat options.
3 supporting reviews
5★ · 2022-03-07
Great theater 🎭 comfortable seats and friendly customer service.
5★ · 2022-03-14
First time coming to this theater . Very kept up and clean . Nice recliner seats to watch the movie and the rows are not all on top of each other Like other places . Nice and roomy!
5★ · 2022-03-15
Love the VIP, seating is great and comfortable not to mention the heated seats
Audio and visual quality
Reviewers highlight the large screens and immersive Dolby sound systems.
2 supporting reviews
5★ · 2022-03-19
Clean, lots of theatres, good sound, food quality, modern screens for ticketing and concessions that actually work, rewards program that actually seems to not be a ripoff, immediate discount on tickets as soon as you sign up
5★ · 2022-06-05
Very nice facility! All the audi have recliner seats and good sound system (dolby). Definitely the best one in the neighbourhood.
VIP and bar area
Reviewers enjoy the upstairs lounge and 21+ VIP sections for drinks and a more relaxed atmosphere.
2 supporting reviews
5★ · 2022-03-15
Love the VIP, seating is great and comfortable not to mention the heated seats
5★ · 2022-06-22
Nice little gem in the south loop! You can catch some shopping and good food prior to/or after the showtime. They have a bar upstairs (open to the public), the drinks are amazing and strong! The staff is super friendly! Love the recliner...
− Repeated complaints
Cleanliness issues
Reviewers report dirty theater floors, sticky cup holders, and uncleaned seats.
1 supporting review
3★ · 2022-04-16
I normally love coming here but this time was not all that great. They used to scan the tickets right from your phone and now you have to do it through a computer and order your food on there as well. Which, isn’t a big deal but there is on...
Ordering and kiosk system
Reviewers complain that automated kiosks and contactless food ordering are slow, confusing, and cause long delays.
2 supporting reviews
3★ · 2022-07-24
The theaters over reliance on using technology takes away from a.quality theater set up - the efforts to reduce staff that requires you to use technology actually slows down the process. Having to present my QR, to a screen, that prints th...
1★ · 2023-08-14
Ordering food here is a total nightmare. You can only order from a self-service kiosk, and they only have two in the whole place. Only 1 of 2 self service kiosks worked and it was probably the most confusing self-service UX I have ever deal...
Parking fees and time limits
Reviewers frequently complain about expensive parking fees that accrue once movies run past the two-hour validation limit.
2 supporting reviews
3★ · 2022-04-11
This theater has some VIP seats priced at 21 bucks with some cool features. So, I wanted to see what that was about. I went to see the Lost city at night and I was disappointed when I had to pay for parking. I know that's to be expected fro...
4★ · 2024-06-11
They should really find a way to streamline the food ordering process. My first movie experience in Chicago, arrived early to catch 'Everything Everywhere All At Once' .. Paid $30 for icee and chicken nachos and almost missed all the previe...
Good for
- Watching movies with reclining seats
- Enjoying a drink at the upstairs lounge
- Discounted tickets on Tuesdays
Avoid if
- You dislike automated kiosk-only ordering
- You are sensitive to cleanliness and worn-out seating
- You want free or untimed garage parking
Recent pattern — Newer reviews indicate that the theater has permanently closed.
Review anatomy
Reviews per month
| Month | Reviews | Flagged |
|---|---|---|
| Mar ’22 | 54 | 4 |
| Apr ’22 | 56 | 3 |
| May ’22 | 50 | 5 |
| Jun ’22 | 54 | 2 |
| Jul ’22 | 59 | 1 |
| Aug ’22 | 37 | 2 |
| Sep ’22 | 33 | 3 |
| Oct ’22 | 49 | 1 |
| Nov ’22 | 54 | 0 |
| Dec ’22 | 48 | 0 |
| Jan ’23 | 50 | 2 |
| Feb ’23 | 34 | 1 |
| Mar ’23 | 42 | 5 |
| Apr ’23 | 27 | 0 |
| May ’23 | 29 | 3 |
| Jun ’23 | 38 | 4 |
| Jul ’23 | 41 | 6 |
| Aug ’23 | 37 | 0 |
| Sep ’23 | 23 | 0 |
| Oct ’23 | 12 | 0 |
| Nov ’23 | 18 | 1 |
| Dec ’23 | 30 | 0 |
| Jan ’24 | 25 | 4 |
| Feb ’24 | 17 | 1 |
| Mar ’24 | 22 | 1 |
| Apr ’24 | 12 | 0 |
| May ’24 | 15 | 1 |
| Jun ’24 | 28 | 4 |
| Jul ’24 | 5 | 1 |
| Aug ’24 | 0 | 0 |
| Sep ’24 | 0 | 0 |
| Oct ’24 | 0 | 0 |
| Nov ’24 | 0 | 0 |
| Dec ’24 | 0 | 0 |
| Jan ’25 | 0 | 0 |
| Feb ’25 | 0 | 0 |
| Mar ’25 | 0 | 0 |
| Apr ’25 | 1 | 0 |
Rating distribution
Evidence
- low activity account 55 reviews flagged weight 0.8
Flagged reviews
Showing the 10 most suspicious of 55 flagged reviews.
vanessa adana
1 review
★★★★★
2022-03-25
A X
2 reviews
★★★★★
2022-03-27
Love the chair
Ningyin Xu
1 review
★★★★★
2022-05-06
Marcel Washington (MJ)
2 reviews
★★★★★
2022-05-07
El Gato
2 reviews
★★★★★
2022-05-10
Marion Montgomery
2 reviews
★★★★★
2022-06-08
This was my first time back to the movies in years. I am happy I went. I came extra early and went to the bar. I forgot the bartenders name. Maybe jackie. She said it was her second day back and i liked talking to her. It was a good choice to bring her back. I had beer. She knew when I needed anot...
Ashnik Chauhan
2 reviews
★★★★★
2022-07-26
APURVA ALEKAR
2 reviews
★★★★★
2022-08-28
J. Smith
1 review
★★★★★
2022-08-29
Jai Benson
1 review
★★★★★
2022-09-22
Report generated Aug 5, 2026. Reviews change — you can request a fresh investigation.
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