J&A Exterior Seamless Gutters
21091 24 Mile Rd, Macomb, MI 48042, United States · United States
★ 4.7 on Google · 639 reviews · View on Google Maps
Manipulation score
Likely ManipulatedCompleted Sep 18, 2026 · 332 reviews flagged
How this score works
The score estimates how strongly this place's review record matches known manipulation patterns, from 0 (no signs) to 100. Verdicts: Clean below 40, Suspicious from 40, Likely Manipulated from 70; Review Drive when the flags are mostly staff asking customers for named reviews. It rises with the share of reviews flagged and how suspicious each one is.
- Burst
- — an abnormal spike of five-star reviews in a single day compared to the place's usual pace.
- Low activity account
- — the reviewer has almost no other reviews, photos, or Local Guide history; throwaway accounts look like this.
- Duplicate text
- — the wording is nearly identical to another review of the same place.
Verdicts are statistical estimates based on public review patterns, not accusations. Full methodology, signal definitions and known limits →
Case conclusion
What the numbers say
639 reviews examined
- Google rating
- 4.7★
- Not-flagged average
- 4.6★
- Flagged
- 52%
- Coverage
- 100%
All reviews shown by Google
307 examined reviews
332 of 639
639 of 639 Google reviews
“Not flagged” means no configured Revdict signal matched; it does not prove a review is genuine. Data fetched Sep 18, 2026.
Review brief
What reviews not flagged by Revdict say
Reviewers report that J&A Exterior offers prompt, efficient gutter installation, cleaning, and repair services at competitive prices with generally friendly customer communication. However, a significant number of recent reviews highlight severe communication breakdowns, missed appointments, and unaddressed installation or repair issues.
+ Repeated strengths
Quick and Efficient Work
Reviewers frequently praise the crew for completing gutter installations and cleanings quickly and arriving on schedule.
2 supporting reviews
5★ · 2023-09-13
Jacob and his team did a phenomenal job repairing my gutters. They were fast, clean, and awesome to work with. I highly recommend them.
5★ · 2025-07-15
The GO TO place for GUTTERS!
Competitive Pricing
Reviewers note that the company provides fair, affordable estimates and good value for gutter services.
2 supporting reviews
5★ · 2024-03-14
J&A Exterior are profesional, clean and fast. Their prices are very affordable.
5★ · 2025-07-23
Very reasonable pricing compared to other companies!
Polite and Respectful Crews
Multiple reviewers state that the technicians and staff are courteous, professional, and thorough with site cleanup.
1 supporting review
5★ · 2023-07-22
J&A did great work replacing a downspout for me. I flipped flopped on what I wanted to do multiple times and he was very understanding and explained the pros and cons. Price was great and he was extremely responsive and on schedule. Overall...
− Repeated complaints
Communication and Scheduling Failures
Reviewers report being ghosted, experiencing multiple no-shows on scheduled dates, and struggling to get a response from management after jobs are completed.
2 supporting reviews
1★ · 2023-08-01
“Had gutter gaurds installed and now I have a leak and won’t return my calls”
1★ · 2026-07-28
Beware of this incompetent and unprofessional company! Workers from J&A trespassed onto my property and started ripping off my gutters without my consent or knowledge. I was working in my home office when I heard a noise in my roof, I dis...
Installation and Workmanship Issues
Reviewers complain about improper gutter installations, sagging components, leaks, and unsealed corners that require callbacks.
2 supporting reviews
2★ · 2025-06-21
J&A had put up gutters on my new 30'x40' steel building last December, and I had initially provided a good review, as everything looked good from the ground. I noticed right away in the spring that my gutters were slightly pulling away fro...
1★ · 2025-08-10
I was so disappointed with the job they did. I had to have them come back to fix issues; included sagging gutter and loose connectors. Would not recommend and would not use them again.
Property Damage and Poor Cleanup
Some reviewers state that workers left debris, damaged nearby plants or vehicles during cleanups, or performed work without proper consent.
3 supporting reviews
1★ · 2024-12-31
We had many reschedules due to weather but wasn't informed each time it was a no show. When they finally showed up They blew wet Muddy leaves all over The neighbor's car and my health care workers Car. They blew them off but I had to pay f...
4★ · 2025-07-02
they were quick and professional but they damaged several of my plants around the house and damaged a small piece of the vinyl near the new gutter. Nothing major.
1★ · 2026-07-28
Beware of this incompetent and unprofessional company! Workers from J&A trespassed onto my property and started ripping off my gutters without my consent or knowledge. I was working in my home office when I heard a noise in my roof, I dis...
Good for
- Budget-friendly gutter replacement and repairs
- Quick initial quote turnaround and scheduling
- Govee permanent holiday lighting installations
Avoid if
- You need reliable warranty support or post-installation service
- You have a strict timeline and cannot risk no-shows
- You require complex exterior painting alongside gutter work
Recent pattern — Newer reviews increasingly highlight chronic ghosting, missed appointments, and unfulfilled warranty or repair commitments, contrasting with the largely positive responsiveness found in earlier feedback.
Review anatomy
Reviews per month
| Month | Reviews | Flagged |
|---|---|---|
| Mar ’23 | 2 | 1 |
| Apr ’23 | 3 | 1 |
| May ’23 | 3 | 2 |
| Jun ’23 | 5 | 0 |
| Jul ’23 | 2 | 1 |
| Aug ’23 | 10 | 6 |
| Sep ’23 | 5 | 1 |
| Oct ’23 | 1 | 1 |
| Nov ’23 | 7 | 2 |
| Dec ’23 | 7 | 1 |
| Jan ’24 | 1 | 0 |
| Feb ’24 | 2 | 0 |
| Mar ’24 | 12 | 1 |
| Apr ’24 | 22 | 7 |
| May ’24 | 21 | 6 |
| Jun ’24 | 21 | 10 |
| Jul ’24 | 9 | 1 |
| Aug ’24 | 13 | 3 |
| Sep ’24 | 6 | 0 |
| Oct ’24 | 9 | 2 |
| Nov ’24 | 12 | 4 |
| Dec ’24 | 12 | 3 |
| Jan ’25 | 3 | 0 |
| Feb ’25 | 7 | 7 |
| Mar ’25 | 15 | 3 |
| Apr ’25 | 22 | 2 |
| May ’25 | 20 | 8 |
| Jun ’25 | 21 | 3 |
| Jul ’25 | 19 | 5 |
| Aug ’25 | 17 | 4 |
| Sep ’25 | 13 | 3 |
| Oct ’25 | 38 | 27 |
| Nov ’25 | 10 | 4 |
| Dec ’25 | 10 | 7 |
| Jan ’26 | 21 | 19 |
| Feb ’26 | 4 | 2 |
| Mar ’26 | 11 | 2 |
| Apr ’26 | 14 | 3 |
| May ’26 | 8 | 2 |
| Jun ’26 | 5 | 3 |
| Jul ’26 | 187 | 173 |
| Aug ’26 | 6 | 2 |
| Sep ’26 | 3 | 0 |
Rating distribution
Evidence
-
burst
12 occurrences — worst: 86 five-star reviews on 2026-07-20 vs avg 2.3/day
weight 1
Show all 12
- 5 five-star reviews on 2024-06-02 vs avg 0.7/day
- 5 five-star reviews on 2025-02-25 vs avg 0.1/day
- 7 five-star reviews on 2025-10-15 vs avg 0.5/day
- 5 five-star reviews on 2025-10-17 vs avg 0.9/day
- 5 five-star reviews on 2025-12-11 vs avg 0.4/day
- 11 five-star reviews on 2026-01-06 vs avg 0.2/day
- 7 five-star reviews on 2026-01-08 vs avg 0.6/day
- 14 five-star reviews on 2026-07-16 vs avg 0.3/day
- 12 five-star reviews on 2026-07-17 vs avg 0.7/day
- 30 five-star reviews on 2026-07-19 vs avg 1.3/day
- 86 five-star reviews on 2026-07-20 vs avg 2.3/day
- 27 five-star reviews on 2026-07-21 vs avg 5.1/day
- low activity account 220 reviews flagged weight 0.8
Flagged reviews
Showing the 10 most suspicious of 332 flagged reviews.
Joben Vergon
1 review
★★★★★
2024-06-02
These boys did a great job installing my new seamless gutters! They arrived on time and completed in a timely manor. Definitely am going to call them for all of my gutter needs!
Maranda S
2 reviews
★★★★★
2025-02-25
I recently had my gutters repaired by this incredible team and couldn't be happier with the results! They arrived on time, worked efficiently, and took the time to explain every step of the process. My gutters now look better then ever and are functioning perfectly, protecting my home from water dam...
Lynessa Micakaj
1 review
★★★★★
2025-02-25
I recently had new gutters installed on my home by J&A Exterior and I am absolutely impressed. They arrived when they said they would, got the job done in a timely manner and took care of every detail with professionalism and care. My gutters now function properly and I couldn’t be happier! Five sta...
Alexander Roberts
1 review
★★★★★
2025-02-25
Fantastic service! The team was quick, professional and ensured my gutters were in perfect condition. Highly recommend them for any gutter needs!
Landon
1 review
★★★★★
2025-02-25
J&A Exterior installed new 6” gutters on my home. They were very honest and informative. I am very happy with the work. I would recommend them to everyone!
avery
2 reviews
★★★★★
2025-10-15
Had a great experience with this company! The crew is amazing and very professional. I am super happy with the job done! Thank you J&A!
Carter Green
2 reviews
★★★★★
2025-10-15
J&A is great with communication, quality work, and dedication. Their work is very high quality and they are very respectful. They can get the job done without any issues, and make it look flawless. I would recommend this company for anyone who is looking for exterior work. They are great to work wit...
Jack Karlsson
2 reviews
★★★★★
2025-10-15
Great job you guys!
Lucas Karlsson
2 reviews
★★★★★
2025-10-15
The process was flawless, it was very easy and they did a great job
Carson Galin
2 reviews
★★★★★
2025-10-15
Couldn’t recommend this company enough! They did an amazing job on my gutters — super professional, on time, and the quality of work was top-notch. You can tell they really take pride in what they do. The whole process was smooth from start to finish, and the attention to detail was impressive. If y...
Report generated Sep 18, 2026. Reviews change — you can request a fresh investigation.
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Likely Manipulated