New Esa Jaya AC Mobil
Jl. Raya Jakarta-Bogor No.25c, RT.5/RW.1, Susukan, Kec. Ciracas, Kota Jakarta Timur, Daerah Khusus Ibukota Jakarta 13750, Indonesia · Indonesia
★ 4.8 on Google · 419 reviews · View on Google Maps
Manipulation score
CleanCompleted Oct 15, 2026 · 102 reviews flagged
How this score works
The score estimates how strongly this place's review record matches known manipulation patterns, from 0 (no signs) to 100. Verdicts: Clean below 40, Suspicious from 40, Likely Manipulated from 70; Review Drive when the flags are mostly staff asking customers for named reviews. It rises with the share of reviews flagged and how suspicious each one is.
- Burst
- — an abnormal spike of five-star reviews in a single day compared to the place's usual pace.
- Low activity account
- — the reviewer has almost no other reviews, photos, or Local Guide history; throwaway accounts look like this.
- Duplicate text
- — the wording is nearly identical to another review of the same place.
Verdicts are statistical estimates based on public review patterns, not accusations. Full methodology, signal definitions and known limits →
Case conclusion
What the numbers say
419 reviews examined
- Google rating
- 4.8★
- Not-flagged average
- 4.8★
- Flagged
- 24%
- Coverage
- 100%
All reviews shown by Google
317 examined reviews
102 of 419
419 of 419 Google reviews
“Not flagged” means no configured Revdict signal matched; it does not prove a review is genuine. Data fetched Oct 15, 2026.
Review brief
What reviews not flagged by Revdict say
Reviewers report that New Esa Jaya car AC workshop provides fast, professional, and friendly car air conditioning repair services. Customers frequently mention clear diagnostics, honest recommendations, and affordable pricing before any work is performed.
+ Repeated strengths
Clear Diagnostics and Honest Service
Reviewers report that the workshop carefully inspects issues and discusses repair options and estimates before starting any work.
2 supporting reviews
5★ · 2019-02-04
Confused about how to service the AC on my beloved SX4? Finally, I found him. He's friendly. His diagnosis was accurate and the workmanship was excellent. Keep going, Dad and the team. Discuss the damage and cost estimates beforehand.
4★ · 2019-06-23
The service is excellent. 1. The mechanics are friendly and patient with fussy customers like me. 2. The source of a smooth income is honesty, and the mechanics here are honest. In my opinion, if a spare part needs replacing, replace it. I...
Friendly and Communicative Staff
Multiple reviewers praise the helpful attitude of the owner, technicians, and admin staff during consultations.
2 supporting reviews
5★ · 2025-09-30
comfortable waiting room
5★ · 2026-09-08
OK workmanship, spare parts ready, OK results, OK mechanics, recommended
Effective AC Repair Results
Customers note that their non-functioning or weak car AC units are successfully restored to cold working order.
1 supporting review
5★ · 2019-04-01
4 thumbs up for Mr. Joko and his crew. My car is like a walking refrigerator. Satisfactory AC service using sophisticated and accurate equipment, and supported by easy payment methods.
− Repeated complaints
Pricing Inconsistency
A reviewer reports confusion regarding fluctuating freon refill prices on multiple visits.
1 supporting review
1★ · 2025-07-27
The service is really good, but for the experience of refilling freon 3 times, I was confused because every time I came, the price was different, 150 thousand, 250 thousand, 450 thousand. So I'm not sure I'll stop by, sorry 🙏
Limited Space and Location Issues
Some reviews note that the parking and waiting areas can be limited or the location is tucked away.
1 supporting review
5★ · 2025-07-30
While the place is a bit tucked away, it's clean, tidy, and the mechanics are experienced. The waiting room is cool, and the owner is communicative.
Good for
- Car AC diagnostics and troubleshooting
- Budget-friendly AC repairs and freon refills
- Detailed technical explanations and consultations
Avoid if
- You prefer appointments without potential parking limitations
- You require guaranteed fixed pricing on recurring fluid services
Review anatomy
Reviews per quarter
| Quarter | Reviews | Flagged |
|---|---|---|
| Q3 ’14 | 1 | 1 |
| Q4 ’14 | 0 | 0 |
| Q1 ’15 | 0 | 0 |
| Q2 ’15 | 0 | 0 |
| Q3 ’15 | 0 | 0 |
| Q4 ’15 | 0 | 0 |
| Q1 ’16 | 0 | 0 |
| Q2 ’16 | 0 | 0 |
| Q3 ’16 | 0 | 0 |
| Q4 ’16 | 0 | 0 |
| Q1 ’17 | 1 | 0 |
| Q2 ’17 | 1 | 0 |
| Q3 ’17 | 3 | 1 |
| Q4 ’17 | 9 | 2 |
| Q1 ’18 | 8 | 5 |
| Q2 ’18 | 4 | 1 |
| Q3 ’18 | 3 | 0 |
| Q4 ’18 | 1 | 0 |
| Q1 ’19 | 9 | 6 |
| Q2 ’19 | 15 | 3 |
| Q3 ’19 | 7 | 2 |
| Q4 ’19 | 9 | 2 |
| Q1 ’20 | 11 | 2 |
| Q2 ’20 | 11 | 3 |
| Q3 ’20 | 13 | 2 |
| Q4 ’20 | 25 | 4 |
| Q1 ’21 | 19 | 2 |
| Q2 ’21 | 13 | 2 |
| Q3 ’21 | 5 | 0 |
| Q4 ’21 | 6 | 0 |
| Q1 ’22 | 4 | 1 |
| Q2 ’22 | 11 | 3 |
| Q3 ’22 | 8 | 1 |
| Q4 ’22 | 1 | 0 |
| Q1 ’23 | 1 | 0 |
| Q2 ’23 | 1 | 0 |
| Q3 ’23 | 2 | 1 |
| Q4 ’23 | 3 | 1 |
| Q1 ’24 | 6 | 0 |
| Q2 ’24 | 7 | 1 |
| Q3 ’24 | 4 | 2 |
| Q4 ’24 | 5 | 0 |
| Q1 ’25 | 39 | 11 |
| Q2 ’25 | 36 | 9 |
| Q3 ’25 | 28 | 8 |
| Q4 ’25 | 30 | 8 |
| Q1 ’26 | 10 | 2 |
| Q2 ’26 | 29 | 10 |
| Q3 ’26 | 16 | 6 |
| Q4 ’26 | 4 | 0 |
Rating distribution
Evidence
- low activity account 102 reviews flagged weight 0.8
Flagged reviews
Showing the 10 most suspicious of 102 flagged reviews.
bawon padi
1 review
★★★★★
2017-09-24
The person is fun, has a free experience, and the explanation is clear, there is no doubt anymore
Chandra Winata
1 review
★★★★★
2017-10-12
Good, fast, no fuss..
Dept. SDM Berdikari
1 review
★★★★★
2018-02-01
The person is friendly, honest, understands about car AC, can get coffee while waiting...
jalu gumilang
2 reviews
★★★★★
2018-03-29
recommended and trusted partner for AC Services...
Ginanjar Reza Putra
1 review
★★★★★
2018-03-30
From my experience as an online customer, they offer the best before-sales, sales, and after-sales service for automotive air conditioning systems. I've wanted to try it, but it's a long way off. But I'm sure the service is also top-notch. For those who need car AC service, come here. For those who...
Sandy Memanas
2 reviews
★★★★★
2018-04-26
Looking for a proper AC repair shop, I just found it here. Mr. De Joko is really great, his service doesn't just replace components. Other repair shops have asked me to replace spare parts, but my compressor was only repaired and the AC is cold again. Great, in my opinion, the price is still reasona...
Jutares Martio
2 reviews
★★★★★
2019-02-03
The owner is friendly and kind. The installation was neat and thorough. I recommend it to anyone looking to service their AC, install a double blower, or modify their AC. Awesome! Keep moving forward, New Esa Jaya - car AC. 👌👍
Depri Yansyah
1 review
★★★★★
2019-02-06
Yes, the service is very good.
Muhammad Hasan Bisri
2 reviews
★★★★★
2019-03-05
The service is very impressive... recommended AC repair shop for me
M.ivan Herdiyan
2 reviews
★★★★★
2019-03-31
The workmanship in solving vehicle AC problems is very good and is carried out by expert personnel....!
Report generated Oct 15, 2026. Reviews change — you can request a fresh investigation.
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